Positive Reviews
positive:
Staff go above and beyond
On the whole, staff at this resort seem to be renowned for their helpful attitudes and it appears that nothing is too much trouble here. Many guests reported assistance with planning local excursions and even lifts to and from the airport. Also, any issues that cropped up appeared to be dealt with promptly and professionally. What's more, all staff - and especially those at this resort's on-site restaurant - are genuinely friendly and interact with guests naturally. For many, this warm reception was the starting point for an all-around great experience.
positive:
Clean, spacious rooms
All things considered, the housekeeping standards are excellent here, with guests commenting very positively on the cleanliness of their rooms. Additionally, the size of these apartments was also commendable; visitors loved the spacious rooms and suites.
positive:
Great location in Gambia
Everyone seemed to like the seaside location of this hotel, but a number of business guests were also very happy to note that this complex affords good access to Banjul International Airport and even the Senegalese border.
Negative Reviews
negative:
Issues with bathrooms
While the rooms were solid, many felt that the bathrooms here were in need of some work. Visitors commented on the dated feel - which many felt was out of synch with the rest of the accommodation - but many were also concerned by consistently leaking pipes.
negative:
Off-season blues
A number of visitors booked into this hotel during the off-season felt that things were a bit lacklustre during this time of year. Those present during this period noted a dirty pool as well as indifferent housekeeping and customer service.
negative:
A better breakfast
Guests loved the al fresco restaurant here, but many felt that the breakfast offerings - which were fairly limited - could be improved.