Hotel Water's Edge Resort & Spa (Westbrook, USA)

Guests of various types enjoyed their time at Water's Edge Resort & Spa: families, couples, wedding hosts, groups of women on holiday and business visitors as well. There is plenty for everyone to do here, great shopping close by and the property has beautiful grounds and lovely amenities as well, said guests.

Guests were appreciative of the spa, pools, hot tub, beach front location, landscaping, weekend entertainment, tennis facilities and so on. The dining options are good and varied and there are several economical drink options as well. Some rooms have views, kitchens and fireplaces as well.

Though there have been a few complaints, the service receives overall positive mentions. The customer service is good, the bartender described as friendly and the overall level of upkeep and cleanliness is good too, said guests.

There are several types of rooms available at the Water's Edge Resort & Spa with very varying features and levels of amenities provided. Some guests felt that the room they had was not good value for money. Guests also pointed out that having only one bathroom for an entire villa was a problem.

A few guests felt that the resort had a dated look about it and others thought that some items such as beach chairs could do with replacing/updating. The resort restaurants and beach attracts locals not residing at the resort so it can get crowded and compromise levels of service.

There are several activities for which guests need to pay extra. Getting towels at the pool requires tickets. The food at the resort is expensive.