Positive Reviews
positive:
Amazing rooftop infinity pool
One of the highlights of this hotel is the infinity pool. It is located on the rooftop, which entitles you to panoramic views of the city. You will always find a good spot under the shade, on very cozy sun loungers. Moreover, the waiting staff does almost anything for you.
positive:
Comfortable rooms ensure a great rest
W Dallas - Victory might have a strategic location, but it is quiet at night. The beds are just right—not too soft and not too hard. The sheets are gentle to the skin. Even the sensitive sleepers will able to sleep here without any disturbance.
positive:
Hotel is ideal for special events
Celebrating events like anniversaries, birthdays, and honeymoons will be made special by the handwritten notes and free champagne waiting at your room. Sometimes, it's the little surprises that make your stay memorable.
Negative Reviews
negative:
Open bathroom concept may cause discomfort
Honestly, open bathroom concept is unique yet not totally practical. This can cause less privacy especially if you are sharing a room with a colleague. A separate bathroom will be better. However, you can just ask the staff to install extra thick shower curtains for more privacy.
negative:
Few power sockets
If you plan to bring many gadgets, you have to be aware that the rooms have few electric sockets. There's no socket near the mirror where you can plug the blower. Thus, you are advised to bring cord extensions for optimum convenience.
negative:
Service is not fast enough sometimes
During peak seasons, you have to wait for 15-30 minutes in order to check-in. The restaurant seems understaffed. You also have to call the staff more than once for your requests to be acknowledged. However, you can clearly see that the employees maintain a good etiquette despite the pressure of their jobs.