Hotel Visalia Marriott at the Convention Center (Visalia, USA)

Many guests found the room rates to be fair. The rooms are well-appointed, warm and comfortable. The air conditioners worked well and made no noise. Guests mentioned that the shower in the bathrooms were excellent with strong water pressure.

Guests loved the location of the hotel close to downtown Visalia. The property is within walking distance to many good restaurants, shopping and nightlife. The abundant vegetation around brought a cooling effect. The pool was clean and plenty of towels were available. Guests loved the fitness center with all modern equipment in working condition.

Guests found the breakfast buffet to be satisfying. They could relax in the cool lounge/bar. They found the service to be excellent. Guests were happy with the pet policy and availability of free Wi-Fi in common areas as well.

Many guests were of the view that all rooms required a revamp. They found the carpets to be dirty. Some guests found random junk underneath the bed. They felt that the management should reprimand the housekeeping staff. The bed linen was found to be stained. Absence of dustbins in the rooms irked some guests. In many rooms the TV remote was not working. Guests staying on the second floor overlooking the lobby found it disturbing, as the restaurant remained open till late in the night.

Guests noted that the housekeeping staff is absent on Sundays. Some guests urge the hotel management to train the staff in customer service. It was found that many a time they knocked on the door in spite of the DND sign.

Many guests noted that there was no proper ventilation in the bathrooms. All fixtures were old and rusty.