Hotel Villager Premier Niagara Falls Ontario (Niagara Falls, Canada)

People in need of basic, budget accommodation were happy with their stays here. The ample parking space, nice open air seasonal pool and on site restaurant found favour with many guests. Guests said that the beds were comfortable and they enjoyed a good night's rest. The hotel is pet friendly, which is also another plus.

The motel is convenient for most places in town and is a short drive from the falls as well. Guests liked the fact that free parking at a partner hotel is available close to the falls. The hotel is easy walking distance to several shops and restaurants as well.

The staff is friendly and polite and quick to sort out problems and issues guests may face. The staff is described as friendly and polite. They are quick to sort out problems and issues guests may face, and make every effort to ensure guests have a pleasant and comfortable stay.

Many guests thought that the hotel is rather run down and that it has seen better days. Broken steps, blocked drains, peeling paint and flaking walls are some problems mentioned. The bathrooms need updating said guests. The old, noisy air conditioners and the old tube TVs with fuzzy reception need replacing too.

Guests reported issues such as inadequate cleaning of rooms and bathrooms. Reviews also spoke about stained carpets and bathroom fittings, worn and dirty linen, dusty furniture, cobwebs and other upkeep issues.

Several guests had a problem with the smell of smoke in or around the rooms because of previous guests who may have smoked in their rooms.