Positive Reviews
positive:
Spacious, well-appointed rooms
On the whole guests are happy with the quality of their rooms, which are said to be nicely decorated and include features that will help them enjoy their stay better, such as a refrigerator. Some guests have even said the air-conditioning is not necessarily needed either thanks to the traditional design of the room, something which should make your stay more comfortable.
positive:
Lovely pool area
Guests are united in saying that the pool and pool area are a really good place to relax. The tropical planters situated around the pool help give the area an exotic feel.
positive:
Wonderful, honest staff
Staff at this hotel come in for a lot of praise, and not only for their day-to-day service. Staff are said to be honest and trustworthy too. Some guests who thought they had lost items have had their property returned to them at a later date by hotel staff, which understandably has been much appreciated.
Negative Reviews
negative:
Not all staff speak English
While there is always the chance there will be a language gap at some point on an overseas holiday, some guests have said that the English skills of staff at this hotel are not great. Be prepared to improvise!
negative:
Not a great place for the kids
This hotel is said to be great for adults relaxing, but not so great for children as their needs are not really catered for at all. You can expect your kids to get bored reasonably quickly.
negative:
Ubud not walking distance for everybody
There are mixed reports about how far the hotel is from Ubud, but it is clear that for some guests the walking distance into town might be a bit too far. As such, you might need to factor into your trip the time and financial cost of taxis.