Positive Reviews
positive:
Spacious, modern accommodations.
According to past guests, Hotel Villa Medici offers modern accommodations that prove spacious. Converted from a residential villa, the hotel features traditional hotel rooms and apartment-style accommodations. The latter prove particularly popular with families visiting Naples.
positive:
First class customer service.
Past guests are quick to praise the hotel staff, describing employees as friendly, approachable, and helpful. In particular, guests point out that employees offer invaluable tourist information, and first class customer service in general.
positive:
Hotel pool proves popular.
The hotel features a small outdoor swimming pool, a detail that proves very popular with guests. According to reports, the pool is ideal for families traveling with children.
Negative Reviews
negative:
Neighbourhood lacking in appeal.
While Hotel Villa Medici generally enjoys a good reputation, the local neighbourhood is less popular with visitors. According to reports, busy roads and nearby railway lines make for a lot of noise, while graffiti and a lack of street cleaning are said to give the area something of a rundown feeling.
negative:
A little too far from central Naples for some.
The hotel is located in Bagnoli, a suburb to the west of central Naples. A number of guests have reported that this location is somewhat inconvenient when it comes to sightseeing. That being said, the hotel is well-positioned when it comes to public transport (train and bus), offering links to the historic centre.
negative:
Breakfast not approved by all.
A complimentary breakfast buffet is served daily and whilst some guests enjoy offerings, others are less keen. According to reports, the continental breakfast consists of some cheese and meats, as well as a small selection of bread-based items. Those that disapprove generally cite a lack of variety as their main grievance.