Positive Reviews
positive:
Excellent customer service
This is a family-run hotel, so most of the guests who stayed had a chance to interact with the owner and his two sons. The majority of guests agreed that they were friendly and personable, and always happy to accommodate special requests or provide recommendations and directions to area attractions.
positive:
It's close to everything
Previous guests loved the centralized location of this hotel. It was close to many of the attractions they wanted to see, only a short bus ride away from the beach, and near a variety of restaurants serving local cuisine.
positive:
The bar's open all night
For many guests at Villa Fortin, their favourite thing about their stay was the other guests. The hotel provides many opportunities to interact with friendly fellow travellers, including their outdoor bar that stays open all night long.
Negative Reviews
negative:
The rooms are rather small
Quite a few guests took issue with the size of the rooms, which some described as unmanageably small. Many noted that they did not have sufficient space to store their belongings and still comfortably maneuver around the room.
negative:
It's a little run down
Previous guests could not help but notice that some of the features of the hotel have gotten a bit run down. The furniture in the rooms showed signs of wear, and the outdoor tables and lounge chairs were significantly sun faded.
negative:
No frills
As is typical for a pension, Villa Fortin offers minimal in-room amenities is exchange for a low nightly rate. Still, some guests felt that more things should have been included, and lamented the lack of a hairdryer or refrigerator.