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    Hotel Victoria Marriott Inner Harbour (Victoria, Canada)

    Hotel Victoria Marriott Inner Harbour (Victoria, Canada)

    About Victoria Marriott Inner Harbour

    The award winning Victoria Marriott Inner Harbour offers 4-star accommodation in British Columbia, just 10-minutes’ walk from Victoria Harbour. All rooms are air conditioned and include free Wi-Fi, cable TV service, in-room safe, desk, refrigerator, blackout curtains, complimentary toiletries, bathroom with shower/tub combination and hairdryer, tea and coffee making facilities. Hotel amenities include 24-hour front desk, concierge services, business centre, fitness facilities, spa services including spa tub, sauna and steam room, indoor swimming pool, wedding services, babysitting and childcare services. Breakfast, lunch and dinner are available daily from both the on site casual lounge bar as well as the restaurant which specializes in steak and seafood. Victoria Marriott Inner Harbour within 5-minutes’ walk of the Victoria Conference Centre and sites such as the Royal BC Museum, Miniature World and Victoria Royal Theatre.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index® based on 7872  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  9.4 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  9.2 / 10

    Positive Reviews

    positive:

    Professional and hospitable staff

    Staff have been described as friendly, caring, attentive and professional. Guests felt welcomed and were treated as valued customers. Requests for assistance and dealing with small problems was met with speed and efficiency.

    positive:

    Comfortable rooms and great facilities

    The rooms are reportedly well appointed, clean and comfortable. Some rooms included mountain and city views. Guests also enjoyed the indoor pool and spa services including sauna and steam room. The lounge bar also provides a relaxed nd friendly atmosphere whether during the day or evening.

    positive:

    Attractions within walking distance

    The hotel is well placed is within walking distance to many of the city's attractions. Sites such as Victoria Harbor, the Royal BC Museum and the Victoria Royal Theater are all within 10-minutes' walk.


    Negative Reviews

    negative:

    Poor customer service

    Customer service is not always fast or efficient. At times, requests for assistance, including requests to restock essentials in the room, as well as maintenance issue reports, were not addressed in a speedy time frame. You may need to contact staff and repeat your request before action is taken.

    negative:

    Not good value for money

    Some guests commented that the high expense of the hotel was not reflected in it's quality of service. Various reasons were given for this. Some guests felt that the furnishings were of poor quality and that cleanliness needed attention. At times hot water was not available in the rooms and the air conditioning has been known to malfunction. Parking is paid and some guests felt that this service should be included in the price.

    negative:

    Small rooms

    Some guests complained that the size of their rooms was too small. Guest felt cramped and uncomfortable in their quarters.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Terrace
    8. Pets allowed
    9. Hotel bar
    10. Indoor swimming pool
    11. Hotel safe
    12. Conference rooms
    13. Non-smoking rooms
    14. PC with internet
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Snack bar
    19. WiFi in public areas
    20. Room service
    21. 24-hour room service
    22. Shoe cleaning
    23. Concierge
    24. Airport shuttle
    25. Free WiFi (public areas)
    26. Valet parking
    27. Pool
    28. Luggage storage
    29. Multilingual staff
    30. Free WiFi
    31. Breakfast
    32. Hand sanitizer provided
    33. Masks provided
    34. Safe distance
    35. Response protocol
    36. New safety protocols
    37. Cashless payment
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Electric kettle
    8. Air conditioning
    9. Desk
    10. Sitting area
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Microwave
    16. Free WiFi (rooms)
    17. Coffee machine
    Sports facilities
    1. Bike rental
    2. Indoor tennis court
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    728 Humboldt Street,  V8W 3Z5,  Victoria,  Canada
    Telephone: +1(250)4803800 | Fax: +1(250)4803838 | 

    Frequently Asked Questions about Victoria Marriott Inner Harbour

    • Is there a pool area at Victoria Marriott Inner Harbour?

      Yes, Victoria Marriott Inner Harbour offers 1 pool area.

    • Are pets allowed at Victoria Marriott Inner Harbour?

      Yes, Victoria Marriott Inner Harbour has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Victoria Marriott Inner Harbour?

      Yes, Victoria Marriott Inner Harbour provides Accessible parking for guests.

    • What time is check-in and check-out at Victoria Marriott Inner Harbour?

      Check-in at Victoria Marriott Inner Harbour is available from: . Check-out time is by .

    • Where is Victoria Marriott Inner Harbour located?

      Victoria Marriott Inner Harbour is located in 728 Humboldt Street, V8W 3Z5, Victoria, Canada.

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