About Umae Villa
Located in the heart of Ubud, Umae Villa offers spacious villa accommodations and puts guests just minutes from local shops, eateries, and attractions like the famous Monkey Forest.
Private suites feature one or two bedrooms and a private swimming pool. Rooms include en-suite bathrooms with rainfall showers, air conditioning, and Wi-Fi along with views of the surrounding rice paddies.
Staff is happy to arrange day trips, restaurant reservations, laundry services, and spa treatments. Visitors can also enjoy bike rentals and free shuttles to Ubud and the Monkey Forest.
A daily breakfast is served each morning in the privacy of the villas. A few local eateries offering a variety of local and international food include Warung Enak Bali, Le Moulin, Mamma Mia, and Taco Casa.
Umae Villa less than 1.5 miles of local attractions like Arma Museum, Komaneka Fine Art Gallery, Ubud Market, and the Puri Saren Agung palace.
Positive Reviews
positive:
Nice location close to many restaurants.
The villa is situated close to the centre of town, putting visitors within walking distance of numerous shops and restaurants. Guests also appreciated the nearby supermarket as well as the short distance to Monkey Forest, adding that the villa is a good base for exploring Ubud.
positive:
Spacious and private villas.
The suites were described as being very clean, generously-sized, and comfortable with very good beds. Visitors especially enjoyed the pools, with many citing them as a high point of their stay. The villas were also said to be sufficiently private.
positive:
Friendly staff is eager to please.
Reviewers were very pleased with the villa staff's efforts to create a warm and welcoming environment, noting that the atmosphere felt like a home away from home. Employees were reported to be very friendly, eager to help, and attentive to guests' needs.
Negative Reviews
negative:
Some comfort issues in the rooms.
A number of guests noted a few comfort issues in their villas which held the place back a bit. People specifically cited ineffective air conditioning, under-stocked kitchens, a lack of international TV channels, slow Wi-Fi, and mosquitoes in the rooms.
negative:
Management needs more customer service training.
Although the employees received high praise, the management was not so enthusiastic about customer service. Numerous visitors had issues such as being assigned the wrong room or finding that their villa had been double-booked, with many adding that the management was not particularly helpful or apologetic.
negative:
Breakfast lacks variety and quantity.
The breakfast served each morning did not impress most reviewers who stated that the food was lackluster in quality, lacked variety, and had inadequate portion sizes.