Positive Reviews
positive:
In an excellent location
Guests are happy with the location of this hotel. With the beach just opposite the resort, the boardwalk nearby to enjoy a stroll and some fresh air, and a choice of shops and places to eat nearby, guests say that the position of this resort helps them enjoy their holiday even more.
positive:
Professional and helpful staff
You will find that the staff are friendly and offer a warm welcome. They have a professional attitude and keep up a good level of service, going above and beyond what might be expected to assist guests when they need it.
positive:
Good facilities
The facilities at this hotel are, on balance, reported to be well up to scratch. Guests have the option to relax in the hot tub or sauna for example, or they can enjoy a refreshing dip in the swimming pool. In short, there is plenty in the hotel and the wider resort to keep guests occupied.
Negative Reviews
negative:
Not the cleanest
The apartments were not as clean as some guests would have
liked when they arrived, reporting issues such as dirty floors and bathrooms
not having been cleaned properly. More attention could be paid to thoroughly
cleaning rooms between guests.
negative:
No daily maid service
Guests need to be aware that accommodation at the resort is self-contained and so apartments do not have a daily service to tidy them and replenish towels, although this is available if requested for an additional charge. Some guests were disappointed about this.
negative:
Can be noisy
Some guests have reported excessive noise at this hotel, whether it is from an external source or as a consequence of the walls being a bit thin, meaning that it is easy to overhear guests in other rooms.