Negative Reviews
negative:
Not a true hotel
Some guests have complained that Residence Trinidad Castle isn't a traditional hotel, but is rather like an apartment building. This means that you won't have access to the same amenities that you might in a hotel, such as daily housekeeping or a lobby.
negative:
Limited breakfast
There have been some complaints from guests regarding the breakfast at this property, as the selection is somewhat limited. In addition, guests have noted that the food isn't of high quality and, therefore, is not worth the cost.
negative:
No lift available for some rooms
The lift at this property only runs between reception and the third floor. Guests who were located on other floors, therefore, were forced to take the stairs with their luggage. This wasn't appreciated by these guests and led to some of them complaining about it.