Positive Reviews
positive:
Extremely clean rooms
Guests find the rooms in the hotel to be extremely clean throughout their stay. Thus, those who are very particular with cleanliness will have no issues at all. Moreover, some guests also pointed out that the housekeeping staff are usually available and are efficient in their jobs, never failing to immediately replace toiletries and dirty towels.
positive:
Ideally located in the city's business district
V.I.P Suite is a perfect place for you to stay if you have appointments in Makati or Pasay area. Many guests find the location very convenient, especially because it is just a 15-minute drive from the airport without traffic, and is just a walking distance to different restaurants and cafes.
positive:
24-hour convenience store is very convenient!
There is a 24-hour convenience store just beside the hotel. Most guests find this very convenient, especially when restaurants are closed, and they need to grab some snacks. The store also has basic needs such as toiletries, medicine, and magazines.
Negative Reviews
negative:
Small windows in the rooms
Some of the rooms have very small windows, while some do not have any at all. While this really isn't a major problem as the rooms are still comfortable, it could be a bit discouraging for those guests who want to see what's outside.
negative:
Restaurant closes early
The on-site restaurant offers great food at justifiable rates. However, some guests expressed disappointment because it closes way too early. There are other restaurants just within walking distance though, which offer even a wider range of food.
negative:
Hot water supply is unstable
Some guests discovered that from time to time, hot water is not always available. This issue was quite disappointing, especially for those guests who were used to taking a nice hot shower after a tiring day exploring the city.