Positive Reviews
positive:
Ideal location for exploring Florence.
The hotel is located in the heart of historic Florence, making it a great base for travellers to explore this famous Italian city. The building is near the main train station and many cultural landmarks, and the city centre is about 10 minutes away on foot.
positive:
Good value for a popular city.
Guests stated that the hotel represents a solid value for money in a popular vacation town. The establishment was favored by many visitors who needed a clean, basic, and comfortable budget-friendly place to lay their heads after a day of walking around the city.
positive:
Friendly and conscientious staff.
The owners of the hotel received high praise for their warmth and diligence. Reviewers stated that the hosts were welcoming, knowledgeable about the area, and happy to recommend local eateries and tourist attractions. Others added that the staff did a good job of keeping the place clean and well-maintained.
Negative Reviews
negative:
Breakfast could use improvement.
Many guests felt that the free breakfast, while convenient, was nothing to write home about. People stated that the morning meal was very small and basic, lacking in variety, and served in a small area. Others also found the over-the-counter serving layout to be a bit odd.
negative:
Poor Wi-Fi connectivity.
Visitors had considerable trouble accessing the hotel's free Wi-Fi or maintaining a stable connection. This was especially a problem for those who needed to rely on Wi-Fi as their data network was unreliable in Italy.
negative:
Facilities are showing their age.
The hotel is set in an old building and a number of travellers reported some age-related issues. Specific problems included poor water pressure, dated furnishings and decor, small hard beds, cramped bathrooms and showers, and thin walls.