Hotel Ticuán (Tijuana, Mexico)

Visitors said that the rooms were spacious, comfortable, and nicely decorated with wood furniture and marble surfaces. Others added that the accommodations were very clean, had a nice layout, and were well-stocked with good towels and toiletries.

The hotel is ideally situated for travellers looking to explore Tijuana's main attractions. Guests enjoyed being within easy walking distance of numerous shops, restaurants, and bars, and felt that the neighbourhood was safe. Those with cars appreciated the secure private parking as well.

The restaurant received high ratings for the quality of the food, the excellent value, and the high level of service provided by the wait staff. Many people also enjoyed the tasty and inexpensive drinks at the Lobby Bar, stating that the bar staff was very good.

Many guests commented on the noise level coming from outside, particularly from the nearby night club which plays music well into the night. Reviews stated that the music can get so loud it causes the building to vibrate, meaning that earplugs weren't always helpful.

A number of people had issues with the free Wi-Fi provided by the hotel. Visitors reported that the connection was slow in some areas or kept cutting in and out when they were trying to get work done.

More than a few travellers encountered issues upon checking in. Guests faced problems such as being over-charged or assigned the wrong room, and numerous reviewers felt that the front desk staff was not particularly helpful and needed more customer service training.