Positive Reviews
positive:
Great location in the heart of the city
Most guests expressed that Chiang Mai Chang Thai House has a great location! The night market where you can enjoy international dishes and night bazaar is just 15-minute walk away. If you're not in the mood for walking, you can hire a taxi to go to other key places at the city.
positive:
Friendly and well-performing front desk staff
Give the front desk staff any of your concerns, and they'll have it solved in no time. The staff in this hotel is very friendly and approachable according to guests. Moreover, the receptionists can also assist you in booking tours, event reservations and other matters.
positive:
Great value for money is guaranteed!
With its close proximity to the city and comfortable rooms, many guests expressed that the hotel provided them with a great value for money. Thus, when you stay here, you can cut on transportation fees and other unexpected expenses.
Negative Reviews
negative:
Disappointing breakfast
Some of the guests commented that the breakfast served is below the average; old fruits, pre-cooked eggs, burnt breads, cold, tasteless coffee and others. This is not always the case though. If you find the breakfast foods unsatisfactory, there are other dining options nearby that you can visit.
negative:
Extra towels & blankets not readily provided
You will be given towels and a blanket on your first day, and will be replaced with another set during the following days. However, some guests reported not being provided with the new ones. When experience this issue, inform the front desk immediately and have them send the materials that you require.
negative:
No hot water
Perhaps the most popular negative review online: there is no hot water in the bathrooms. The water in the shower is lukewarm at best, which could still be disappointing to many.