Positive Reviews
positive:
High-class food is served
You are given the chance to taste various flavors from all over the world in this hotel. Each dish is cooked to perfection and beautifully presented. The servers are humorous yet polite, which adds fun to your wonderful gastronomic experience.
positive:
Panoramic views await you
Booking a room with a private balcony is definitely worth it. The pools have nice layouts, and they are surrounded by towering trees. The majestic beach and blue waters are such beautiful sights. Moreover, you can have a breath of fresh air early in the morning.
positive:
Tranquil and well-kept environment
The Westin Playa Bonita Panama has a private location, which allows you to sleep at night without anything disturbing you. Even the light sleepers can have a deep sleep. Moreover, the grounds are clean and well lit, which means you can enjoy having evening strolls.
Negative Reviews
negative:
Delays with the check-in process
You cannot avoid waiting in line during peak seasons. You have to wait for up to 30 minutes to check-in. There some guests who forcefully go directly in front of the line. The staff does not seem to notice this. If you encounter this situation, call the attention of the manager.
negative:
Issues with the room service
The room service is efficient and the servers are friendly. However, there are times when you have to call the staff more than once to have your orders acknowledged. You are also encouraged to double-check everything so you won't wait for nothing.
negative:
Language barrier is present
Only a few employees can speak English fluently. Due to this, minor conflicts arise sometimes. Thus, you are encouraged to bring a dictionary or construct your sentences in the simplest way possible. You should talk to the front desk staff if you want to be understood easily and save time.