Positive Reviews
positive:
Fantastic view makes the guests enjoy their stay
If you are looking for a hotel where you can dine and stay while treating yourself to a relaxing view of the outdoors, Westin New Orleans Canal Place is perfect for you. Enjoy a spectacular view of the Mississippi river from your hotel room.
positive:
Perfect and strategic location
The hotel is just couple of steps from Bourbon Street, French Quarter, and the Warehouse District so you can take the time to walk around and shop at your own convenience.
positive:
Professional and friendly valets and receptionists
All staff welcomes guests in a warm and accommodating manner. They listen attentively and are able to attend to the needs of guests in the soonest possible time.
Negative Reviews
negative:
Some of the bathrooms are dirty
There are bathrooms in the hotel that is untidy, not 100 percent clean and ready for the new guests. However, the housekeeping staff is quick to resolve the issue once guests called to fix the situation.
negative:
Some rooms have minimal furniture
The Westin New Orleans Canal Place has been operating years now, so some rooms still have the old furniture. While some furniture can be old, they are still very useful and reliable. The hotel is aware of this feedback and the management is working on providing guests with new, modern, and functional furniture to satisfy its guests evolving needs.
negative:
Few dining places to choose from
There are only two restaurants on-site. Both restaurants have really good food and the service is fast. However, these two are the only choices and if guests stay in the hotel for a long period of time, food choices can be repetitive. When guests advise the hotel's staff, they are quick to suggest restaurants with great cuisine within walking distance from the hotel.