Positive Reviews
positive:
Location is close to many shops and restaurants
The Westin Huntsville may be a bit distant from the town center, but it is adjacent to the Bridge Street Shopping center. It is near to a bunch of high-end shops and restaurants. Moreover, there is also an awesome Movieplex across the establishment.
positive:
Staffs respond quickly and efficiently
Not only are they friendly and accommodating, all staff respond quickly and efficiently to all requests. You will not be disappointed of their services. Their grasp of the English language is impressive, and they can take instructions well. Whatever it is you need, they are always around to help.
positive:
Smooth check-in process and friendly receptionists
You won't have problems checking-in since the receptionists are always nice and efficient. The staffs will give you a warm welcome and will help you in any way they could. If you're hesitant about any accommodations, you can always ask the manager to show you the best rooms around.
Negative Reviews
negative:
Costly and unsatisfying breakfast buffet
For many guests, the buffet was disappointing. A big number of guests have complained after being served dried-up pancakes and hard biscuits. Gravy is also a difficult thing to request. In addition, the breakfast costs more than the average. However, you may choose to dine at the many nearby restaurants.
negative:
A number of room issues
Upon entering the room, you'll readily notice the lack of electric outlets. Wi-Fi is not free, and is still unreliable. The noise between rooms is easily heard through the vents, which could make it difficult to focus on whatever it is you're working at. Ask for an immediate room replacement if any of these issues bother you.
negative:
Problematic parking
The hotel has hard-to-find parking, unless you pay an additional charge for its valet parking services. Moreover, parking was advertised as free for guest.