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    Hotel The Westin Houston Downtown (Houston, USA)

    Hotel The Westin Houston Downtown (Houston, USA)

    About The Westin Houston Downtown

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.1
    trivago Rating Index® based on 4950  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  8.8 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  9.0 / 10

    Positive Reviews

    positive:

    Central and strategic location

    The Westin Houston Downtown is just a walking distance to different eateries and shopping establishments. There is a stadium right across the street. Moreover, Pregame bars are situated just around the corner.

    positive:

    Excellent reception staff

    You will find the concierge to be incredibly helpful, and will definitely make all necessary arrangements for the shuttle service and other services you require. They are also knowledgeable about the surrounding area, and are helpful when there is some confusion over the reservation.

    positive:

    Varied and excellent breakfast buffet

    Breakfast buffet served is good and have array of options. The eggs, juices, and other foods are freshly made and varied. Given the other breakfast options in town, the hotel's own is a much better deal.


    Negative Reviews

    negative:

    There is a construction zone near the hotel

    There is a massive construction zone near the hotel. You can see the efforts of the management to make the noise created by the construction site out by leaving earplugs by the bed. Moreover, a church is located on the other side of the establishment, which makes a loud noise around six in the morning. If you don't appreciate the early "churchly" wake up call, ask for a room where it is much less noisy.

    negative:

    Low quality beds and pillows

    You might just wake up with backaches because the bed was uncomfortable. The bed might be harder than you expect, and the pillows more lumpy. Some reviews expressed their disgust on the roughness of the bed sheets. When you experience this, do not hesitate to ask the staff to fix the issue immediately.

    negative:

    Rooms smell strongly of cigarette

    The strong smell of cigarettes was the first thing that will hit you when you enter some of the room. You can try to air the smell out by leaving the window of your room open.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Convenience store
    12. Conference rooms
    13. Non-smoking rooms
    14. Restaurant
    15. 24-hour reception
    16. Snack bar
    17. Laundry service
    18. WiFi in public areas
    19. 24-hour room service
    20. Shoe cleaning
    21. Fax/Modem access
    22. Concierge
    23. Airport shuttle
    24. Free WiFi (public areas)
    25. Valet parking
    26. Luggage storage
    27. Multilingual staff
    28. Free WiFi
    29. Breakfast
    30. Hand sanitizer provided
    31. Masks provided
    32. Safe distance
    33. Response protocol
    34. Online check-in/check-out
    35. New safety protocols
    36. Cashless payment
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. Accessible parking
    4. In-room accessibility
    5. Teleprinter
    Room amenities
    1. Shower
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Pay-TV
    9. Satellite TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Fan
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Closet
    Sports facilities
    1. Fitness
    2. Indoor tennis court
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    1520 Texas Avenue,  77002,  Houston,  USA
    Telephone: +1(713)2281520 | Fax: +1(713)2281555 | 

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