Hotel The Westin Birmingham (Birmingham, USA)

Going the extra mile for you from the moment you step into the The Westin Birmingham, the members of staff will take great pride in looking after you. Guests said they felt instantly welcomed and thoroughly taken care of by staff who understand great service. Some guests mention personal touches like the offer of bottled water to guests after their run and thoughtful assistance with elderly guests.

Close to many shops, theaters, museums and cafes, you'll enjoy walking around the entertaining Uptown area from your base at this convenient hotel. Many guests have expressed their delight at the hotel's close proximity to a range of dining options, which meant that there was no need to drive once they had checked in.

As you might expect from their name, the Westin Heavenly beds at this hotel are designed to give you a divine sleeping experience. Many guests who stay here have passed positive comments about the great sleep they enjoyed in the sumptuous beds.

A small number of guests were disappointed at the size of the outdoor pool, which was smaller than they were expecting.

From difficulties in placing orders to orders taking a long time to arrive and errors on delivery, some guests found the room service to be quite inconvenient and more hassle than it was worth.

A small number of guests have given negative feedback about the hotel's parking garage. Unless you pay for valet parking, you will need to pay to self park in the hotel's parking garage, which some guests find has a confusing layout and seems a long walk from the hotel reception.