Negative Reviews
negative:
Poorly trained staff
Guests
often feel that the vast potential of the resort is let down by the
poor quality of the staff. Although they may find them friendly, they
are exasperated by their lack of basic training and poor command of
English. These communication problems often result in undesirable
consequences, such as incorrect orders and long delays.
negative:
Very expensive services
Your bill can rapidly escalate, staying at this resort. Guests say everything is two or three times more expensive than on Ko-Samui including the food, drink and spa. As there is nothing else on the island you're not left with any choice either! Even if you decide to take a trip to the “big island” by boat, even that costs.
negative:
A load of rubbish
Behind the crystal clean facade of this luxury resort and paradise island hides a not so idyllic truth that guests often come face to face with. The sea regularly washes up plastic bottles and waste onto the beaches and there is a huge rubbish tip right behind the hotel.