Guests are thrilled to find a small decanter of port and short-bread in their rooms on arrival. Along with a nice selection of toiletries, this makes the guests feel appreciated and gets them in the right mood.
Everything at the hotel comes together to generate a vibrant atmosphere. The live piano recitals - from students at Shakespeare's former school King Edward's - in the busy bar builds up the ambiance. The pre-theatre buzz of excitement then grows stronger in the restaurant, aided by its exquisite food and elegant Gothic furnishings.
The staff appear to be cheerful and attentive on the whole.
The rooms seem to vary a lot in terms of comfort and size. People in the best rooms appear to enjoy very comfortable stays, whilst those in the cheaper rooms suffer from more nuisances. The main problem being the noise. Certain rooms are right next to the bar or suffer from poor sound-insulation - a side-effect of being in a 400 year old listed building. Some found the décor to be less opulent than they were expecting and the rooms to be a bit shabby and small.
Some guests found the service in the restaurant to be slow and even disorganised at times. This can be distressing for guests attending a play and expecting quick service with a pre-theatre menu or waiting to check-in. The problem seems to be made worse when the hotel is catering for a large group.
Some guests found the restaurant's menu to offer poor value for money. The size of the portions were a bit small sometimes for their hefty price tag.
No, The Townhouse doesn’t offer pool areas.
No, The Townhouse doesn’t allow pets.
No, The Townhouse doesn’t provide parking.
Check-in at The Townhouse is available from: . Check-out time is by .
The Townhouse is located in 16 Church Street, CV37 6HB, Stratford-upon-Avon, United Kingdom.
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