Positive Reviews
positive:
Quiet Area Just Outside Houston
There isn't much to see in the immediate area, but that's why most guests stay here. The giant Galleria shopping mall is about 2 miles away. No car? No problem. The hotel has a sedan service that will drop you off and pick you up within a 3-mile radius.
positive:
Nice, Quiet, Comfortable Rooms
The rooms here are casually decorated and give guests ample space to work or relax.Guests love the beds here, especially the luxury linens. Bathrooms are marble and hot water is plentiful for bathing. Guests report that the hotel is quiet and offers a restful night of sleep.
positive:
Superior St Regis Service
Many guests choose the St Regis because of the service and staff here treat guests like royalty. Well-trained, gracious and professional, the staff gets high marks for providing exceptional service.
Negative Reviews
negative:
A Little Out-of-Date
The hotel is beautifully decorated and the facilities are lovely and well-maintained but guests say they're missing some key features and are a little dated. There are complaints about too few outlets, no coffee makers in the room and older bathroom showers.
negative:
Food Needs Improvement
Service at the St Regis is a top priority but some guests say service is slow at both the restaurant and when ordering room service. Complaints range from mediocre meals to cold food.
negative:
Bar Can Be Loud at Night
The Remington Bar features live music on the weekends and it can get loud. The bar is popular among locals but some guests say they'd like to have the option of a quiet lounge where they could enjoy a cocktail and some quiet conversation.