Positive Reviews
positive:
Private villas are spacious and private.
Guests remarked that the villas were very generously-sized with nice décor and a great open floor plan. Along with the large living areas, people enjoyed the nice private pools and added that the villas are perfect for families who need a lot of space.
positive:
Great location in central Seminyak.
The villas are located in the heart of Seminyak but tucked away from the main road away from traffic noise. Visitors stated that the establishment is close to many shopping and dining outlets and that the beach and main attractions are within a 15-minute walk.
positive:
Friendly staff provides top-notch service.
The villa staff was highly praised for their warmth and professionalism. Reviewers reported that the employees were quick to respond to any issues and were attentive to the needs of guests. Those who booked spa treatments also said that the services were very good.
Negative Reviews
negative:
Facilities are starting to show their age.
A number of travellers noted that the villas are starting to look a bit tired and are in need of an update. Along with the dated appearance, people reported age-related issues such as worn towels and linens, air conditioning and light fixtures in need of maintenance, and old uncomfortable mattresses.
negative:
Breakfast could be improved.
Guests stated that the daily breakfasts were merely average and offered a limited selection. Many also found it inconvenient that the restaurant was not within walking distance of the property and they often had to wait awhile for one of the free buggies to take them there.
negative:
Not quite up to five-star standards.
Reviewers felt that the amenities, while nice, were not up to 5-star standards. People cited issues such as stained towels and linens, poor Wi-Fi, a lack of thorough housekeeping, and villas being under-stocked with basic necessities.