Hotel The Ropemaker - A Heartwood Inn (Emsworth, United Kingdom)

The staff are very helpful, friendly and professional, with especial mention going to the wedding events manager who ensured that their important day was a resounding success for a very happy couple. Guests at the wedding all expressed great appreciation

The hotel was found to be clean and attractive, and the guest room was large and warm. Service by staff in the restaurant and bar was efficient, and the dinner and the breakfast were both found to be excellent. The food is excellent described as “mouth w

Single occupancy of a double room was thought by the guest to be very good value. A recently refurbished bathroom was appreciated.

The service at breakfast was very slow, and the guests had to return an uncooked sausage that was eventually brought back properly cooked. Another guest felt that the breakfast was expensive, and went out for his meal.

The bathroom would have been enhanced by the availability of a separate shower unit. The bedroom had a musty atmosphere, and the road outside was very noisy. In another guest room a broken handle meant that the window could not be opened, with the resul

On arrival the receptionist was surly, a sole exception to the high standard of the staff.