Hotel The Rectory (Malmesbury, United Kingdom)

Some guest report that the staff at The Rectory Hotel makes every single guest feel important and unlike just another person passing through. Guests are pampered with little treats, offered assistance whenever they require it and well taken care of. A few guests had their anniversary's here and felt that the staff went out of their way to make it extra special and festive.

Many guests report that staying at The Rectory Hotel is like staying in someone's large country-style home. They mention that they were made to feel very welcome and could use every aspect of the hotel and grounds.

Guests state that the rooms at this hotel are spotless and well taken care of every day. They have power showers and are dust-free. The soft linens and pillows provided make up a comfortable bed and the room has all the convenient amenities you need when staying in Cotswold.

Some guests feel disappointed with this property as it seemed to always have a function happening. There was hardly any down time when they stayed at the hotel as there was always a wedding, anniversary party or some sort of event going on.

One guest reports that they were downgraded when they arrived as another guest needed their room. They found this very strange and unprofessional. This may of been a rare event, but it was still a let down to this guest.

While the hotel has spotless rooms, there have also been reports that the rooms need a complete makeover. There have been reports of furnishing looking old and drab, and that the rooms are in need of some tender loving care.