The staff at The Phantele are very welcoming and ensure that guests are familiar with the hotel and area before they even settle into their rooms. Guests reported that this high level of service continues across all staff who are accommodating to special
Guests reported that the rooms are exceptionally clean with comfortable beds and furnishings and a cosy room temperature. Also reported was tasteful decor, soundproof walls, lots of hot water and plenty of extra amenities.
The hotel is located in a quiet area that is also very centrally located with many attractions within walking distance and many other attractions easily accessible with a short drive or via the easily accessible train system.
Some guests reported that they were disappointed upon arriving at their room because it was not the same as the large, bright and airy rooms pictured on the website when they booked.
Some staff members are unhelpful and even rude with guests. They either show a reluctance to deal with issues or they become defensive and angry when issues arise and have a habit of blaming guests and refusing to accommodate them for their troubles.
Guests reported that the rooms are very small with hardly any room to move around or store items and the decor and furnishings are tired and old-fashioned. Also reported was a lack of water pressure in the shower, a lack of toiletries and a shortage or to
No, The Phantele B&B doesn’t offer pool areas.
Yes, The Phantele B&B has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, The Phantele B&B provides Accessible parking for guests.
Check-in at The Phantele B&B is available from: . Check-out time is by .
The Phantele B&B is located in 176 Devonport Road, PL1 5RD, Plymouth, United Kingdom.
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