Positive Reviews
positive:
Convenient location in Footscray
Located in Footscray, the property is very convenient in exploring the city and for public transport according to previous guests. Among the sites that guests are able to visit without difficulty are the Highpoint Shopping Centre, Flemington Racecourse and Sun Theatre.
positive:
Top-notch reception staff service
The staff members at the reception area were a bunch of great communicators! They provided excellent service by being friendly all the time, providing information about the area and the motel, and answering to all questions and requests of the occupants.
positive:
Affordable place- ideal for a quick stay
Guests who were looking for a place to stay at Melbourne for the night and with a limited budget weren't disappointed at this property. They were able to get what they paid for, especially those travellers who needed to be on the way ASAP after staying here.
Negative Reviews
negative:
Dirty pillowcases
A lot of guests commented that the pillowcases were dirty! Many of them even had to call the front desk to ask for a fresh new set of pillowcase. They have complained that they were stained with various dirt.
negative:
Signs of cigarette in non-smoking rooms
Another major complaint was the signs of cigarette in non-smoking rooms. Many previous guests have seen cigarette burns on furniture pieces, while the others complained that the rooms assigned to them smelled of strong smoke.
negative:
Multiple toilet issues
Among the common issues of guests was about the toilet. They expressed that these amenity had broken toilet seats, missing plug for basin, missing tiles, paint peeling off the walls, and many more. Some of them even said the property had the most horrendous toilet they have ever seen.