Positive Reviews
positive:
Spacious and well-equipped rooms
Several reviews often boast about the spacious rooms and fine features included in each room at this hotel. Guests have found that they are afforded more than enough space, even when travelling in large groups, and have been comfortable with the in-room amenities offered.
positive:
Direct access to the beach
Another prominent positive aspect to this hotel is its close proximity in relation to the beach. With stunning scenic sea views that can be enjoyed from rooms at this hotel as well as a direct pathway leading to sandy beach, guests are able to really take in the stunning shoreline of Orange Beach.
positive:
Lovely on-site features
The features at this hotel, particularly the indoor and outdoor pools, the workout room and the outdoor barbecue grills, have been highly valued by guests. These features, and more, have positively contributed to guests' stay at this hotel on several occasions.
Negative Reviews
negative:
Slightly outdated property
This hotel has received a number of negative remarks pointing to the slightly outdated nature of some parts. The impression given by some furnishings at this hotel is that they are near retirement and should be upgraded or replaced to enhance the modern nature of this property.
negative:
Reported issues not always attended to
In some instances, guests have been disappointed with staff members for not getting back to them with issues that they have brought to the staff's attention. Guests feel as though the customer service level in this regard has room for improvement.
negative:
Rooms could be cleaned more regularly
Guests have found themselves underwhelmed by the cleaning services offered at this hotel. In some instances, guests have found their rooms to be in a messy and untidy state upon arriving and feel as though prioritising cleaning would go a long way.