Positive Reviews
positive:
Fantastic views of the ocean and cityscape!
Most guests noted that they were so amazed by the panoramic views of the sunsets from their rooms. There is also a plunge pool and a bar at the rooftop that provide better views of the ocean. Aside from the lovely ocean views, spectacular city views can also be seen from the hotel.
positive:
Well-appointed and fully equipped rooms
Some guests expressed that the look of the rooms in person is so close to those in the pictures. Furthermore, the rooms are well-appointed, and the amenities provided are modern and fully functional.
positive:
Easy and reliable transportation services
The Ocean Colombo has a good contact to companies offering transport services, so the guests do not have worry about getting late with their appointments and flights. Furthermore, guests who availed the service expressed that the drivers are very friendly, and the transportation rates are affordable.
Negative Reviews
negative:
Soundproofing system is quite poor
Since the hotel is located at the bustling centre of Colombo, many guests complained of the noise coming from the nearby busy street and marine drive. In addition, there is also an on-going construction inside the building, which disturbed some of the guests.
negative:
Foods served are a hit and miss
According to some guests, their meals were overcooked while others said that the food was undercooked and had the inappropriate temperature. However, the staff quickly reheated or replaced the food upon guests' complaint.
negative:
Overcharging during check-out may happen
Some guests noted in their reviews that they were charged for stuffs or drinks from the refrigerator, which they didn't consume. Therefore, make sure to review your billing before checking-out.