Positive Reviews
positive:
Super clean throughout
The capsules are very clean and fresh. Every day the bedding is changed and guests will receive a fresh towel and a fresh set of casual Japanese clothing for inside the hotel. The shared facilities are kept spotlessly clean and immaculately tidy by the staff.
positive:
Good facilities are included
Guests find that this hotel provides them with good facilities. There is free Wi-Fi, casual robes to wear, free tea and water and all the toiletries they need provided in the bathrooms. Use of the Jacuzzi Onsen bath and sauna are also free, which guests enjoy.
positive:
Excellent location
With a subway station entrance and JR train station just a few minutes walk away, guests say this hotel makes a great base for exploring Tokyo. When they return on an evening, there is plenty to do with shops, restaurants and bars all nearby.
Negative Reviews
negative:
Extra charge for the locker
Lockers are available for guests to store their belongings overnight. However, this is an additional charge per day. Some guests were disappointed that somewhere to store their luggage was not included in the price as standard.
negative:
Capsules are a bit small for some
The capsules
are very compact and have been designed really only for sleeping and not with a
larger person in mind. If you are tall you may find that the capsules are a bit
of a squeeze and so not very comfortable for sleeping in.
negative:
Smoky smell
Although the hotel is a no smoking, guests may smoke in the hotel. Some guests may smoke in the room where the sleeping capsules are, which means the smell of the smoke can get inside the capsules, which some guests do not at all appreciate.