Positive Reviews
positive:
Amazing location with a vibrant waterpark
You cannot find fault in the hotel's location. Everything is almost perfect. The rooms entitle you to views of the lake and mountain. Furthermore, you can have a great time under the sun at the outdoor pool, while seeing a beautiful sunset.
positive:
Excellent and helpful staff
The Nautical Beachfront Resort might not have a five-star rating, but its customer service surely deserves one. The staff is by far one of the best in all of the numerous hotels in the world. They cannot be more helpful and friendly.
positive:
Enjoy a wonderful gastronomic experience
The food is affordable so you won't expect much at first. However, to your surprise, each dish is accurately cooked and beautifully presented. In addition, you should not miss the happy hour at the beach bar.
Negative Reviews
negative:
Water pressure seems weak sometimes
You have to flush the toilet more than once to get rid of stuff. Some showers and faucets emit weak currents of water too. If you come across any of these issues, please call the staff. A technician will fix it as soon as possible upon notification.
negative:
Issues with the air conditioners
Some air conditioners take longer than usual to cool the rooms. Some have minor leaks, which make the floors get wet. Others make strange noises. You are advised to ask the staff for extra mats and wear earplugs. If the technicians cannot fix it soon, the management will let you transfer to another room.
negative:
Some beds might be uncomfortable
You can sometimes feel the mattresses' springs protruding. These make the beds a bit firm. Some pillows are thin too. However, these statements are based on preference. If you get uncomfortable, you can ask for extra comforters and pillows.