About Hotel The Met Troy
Situated less than ten minutes away from the Somerset Collection shopping center by car, MET Troy boasts a heated indoor swimming pool, fitness room and sauna.
All of the rooms at the MET Troy include a private bathroom with complimentary deluxe toiletries. Each room comes equipped with a cable television, coffee maker, ironing facilities and desk area.
The hotel features a 24-hour front desk, business center, event facilities, dry cleaning services and free Wi-Fi. On-site parking is also possible and comes free of charge.
Breakfast is served in the hotel’s restaurant. For an alternative dining option, the accommodation is a short drive from popular eateries such as Maggiano’s Little Italy, Bahama Breeze and Kona Grill.
The Cranbrook Institute of Science, Cranbrook House and Red Oaks Waterpark are all within 15 minutes away from the hotel by car. Detroit is a 25-minute drive.
Negative Reviews
negative:
Questionable cleanliness
The hygiene at the MET Troy, according to most former guests, is far below an acceptable standard. From mold in the bathrooms to an infestation of bedbugs, a wide variety of issues have been described in the past about the hotel and its supposed disregard for cleanliness.
negative:
Dated and fatigued rooms
Many previous visitors have questioned the condition of the rooms. Along with a dated appearance and old-fashioned amenities - the televisions have been especially highlighted - the rooms are also reportedly showing serious signs of wear and tear. Furthermore, some rooms are apparently suffering from noticeable water damage.
negative:
Staff provides a substandard service
The staff at the MET Troy has been routinely criticized by past guests. Complaints about the customer service include the staff being rude, inattentive and lacking compassion for any requests or complaints.