Positive Reviews
positive:
Welcoming, relaxing layout overall
The resort's layout, which includes several sitting areas, fire pits, a pool and an outdoor patio, was well-received on the whole. Many found the hotel design promoted relaxation, therefore making it an ideal spot for a weekend getaway or a laid-back vacation.
positive:
Good location with lots to offer
A number of reviewers are residents of San Francisco, staying at the resort for a short mini-break to get out of the city; others were visiting San Francisco itself but chose to stay away from the bustle - but all agree the proximity to San Francisco, while still maintaining a peaceful small-town atmosphere, is a highlight of this hotel. Many mention the convenience of being right in the center of town, which meant there were many dining options within easy walking distance.
positive:
Attentive, courteous service
The staff at this resort receive excellent reviews, with most guests describing them in a positive light and very few reporting issues with service.
Negative Reviews
negative:
Some discontent with pricing
Several reviewers were unhappy with the pricing at the resort - some felt the rooms themselves could have been nicer for what they paid, while others say the food at the restaurant was a little pricey.
negative:
Room and resort disappointing for some
According to some guests, the resort seems more impressive in pictures than it is. Many felt the resort as a whole was a bit outdated, though these guests generally say they were very happy with their more recently-renovated room.
negative:
Elevator and room entrances outdoors
A number of reviewers were unhappy with the fact that they had to go outside in order to enter their room, while others mention feeling unsafe when using the elevator, the entrance for which is also outside.