Hotel The Knickerbocker (New York, USA)

The Knickerbocker is located on the corner of Broadway and 42nd Street, a location that's about as central as it gets in New York City. Past guests love the location, not least because it's right on Times Square and within walking distance of many of Midtown's favourite attractions.

While it may be housed within an historic hotel building, The Knickerbocker is said to feature modern accommodations. Rooms include stylish décor and modern technology, including large flat-screen TVs and computer tablets capable of controlling some room features.

St. Cloud, the hotel's rooftop bar, proves popular with guests and New Yorkers alike. Reports suggest the bar, which features indoor and outdoor spaces, offers excellent views of Times Square and Broadway, views that are impressive enough to offset the high price of drinks.

A number of guests booking to stay at The Knickerbocker have experienced issues at check-in. According to reports, it only takes a few guests arriving at the same time for the small lobby to become cramped. Meanwhile, a number of guests have had a long wait for their rooms to be readied.

While the hotel is reported to be clean and tidy, some guests remark that the housekeeping team is not always on point. Common criticisms include rooms not being cleaned every day and sundries not being replaced in a timely manner.

Guestrooms at the hotel do not feature in-room coffee or tea-making facilities, a detail that proves unpopular with some guests. Both are available in the hotel's on-site coffee shop, although many guests would prefer the less expensive option of making their own.