Hotel The Horseshoe Inn (Hailsham, United Kingdom)

There have been several positive remarks about the nice location and the hotel being a good base from which to travel to other points of interest from. People also said their rooms were generally comfortable.

If customer service is important to you, you will be happy to know that the majority of guests also said that staff members were very friendly and welcoming. Many people felt they were treated warmly during their visits.

Enjoy starting off the day with a happy stomach? Most people who commented on it said they enjoyed the breakfast the hotel offered.

There were numerous complaints about this property getting quite noisy at times. The Horseshoe Inn is a popular place for wedding celebrations and also features music events and discos on select evenings, with the music and revelry sometimes going on until the early hours of the morning. This may not be a good hotel to bring young children to stay.

Though complaints were limited, there were a few negative remarks about the car park having potholes and the grounds needing some improvement with general upkeep and cleanliness.

A few guests complained about issues such as lack of seating or outdated seating in the bar area. Other people said they felt rooms could be updated and a bit cleaner, and some of them were lacking in cleanliness at times.