Positive Reviews
positive:
Canal central, convenient to plenty.
Do you want to explore spots like Dam Square, the flower market, Anne Frank House, or the red light district? Perhaps be close enough to restaurants, nightlife, trams and the train station, but also be somewhere quiet enough to get some sleep? Citadel has
positive:
Good Dutch welcome.
The front desk staff has been found to be particularly helpful by guests and the rest of the team is also friendly, lending to a good ambience in the hotel.
positive:
Breakfast is a bargain.
While citadel’s Dutch buffet fare is not to everyone’s tastes, many were happy to get a basic, buffet breakfast for free given how expensive Amsterdam can be.
Negative Reviews
negative:
Small all round.
Guests found the rooms, bathrooms and beds to be smaller than preferred, as is often the case in Amsterdam, but if you do not plan to spend much time in your room, this should not be much of a problem.
negative:
Wi-Fi connection problems.
Should you be in need of taking care of some work over the internet, make sure to enquire with staff about a room with good connection as some guests have reported weak Wi-Fi.
negative:
A few small things.
While the neighbourhood is not a rowdy one, be aware a little noise is still possible from the road, elevator and other guests, while a handful of guests were unhappy with the comfort of the beds and would also have liked to have tea making supplies in th