Hotel The Hans, New Delhi (Delhi, India)

The location is by far the biggest attraction for the Hans guests. It offers easy access by train or plane. The railway station is just a few kilometres away and there is a Metro station nearby.

The large breakfast buffet seems to be the most memorable part of a stay at the Hans. Offering a wide and rich selection of food, including good vegetarian options, it sets up the guests for the day.

Most guests found the rooms nice and comfortable and of a good size. Many appreciated the calm and quietness of the rooms and of course the great views, especially from the top floors.

Free Wi-Fi is regarded as a basic requirement by many guests and good strength and connectivity is expected of a 4-star hotel. Especially a business hotel. Although some guests accept that this is a common problem in Delhi, other are not as forgiving.

Many guests are shocked to have to pay extra taxes at the end of their stay. And they are not just small amounts either. To have an unexpected 25% added to the bill at the end, even if it is normal in Delhi, doesn't leave a good taste in the mouth.

Lots of guests at the Hans comment on the friendliness of the staff, in particular in the restaurant. However, a lot of other guests have a contrasting experience. Many with the front desk staff who they find not very accommodating, surly or even strange.