Hotel The Giacomo (Niagara Falls, USA)

The staff members at The Giacomo go the extra mile to welcome you through their doors. The valet staff is particularly friendly and welcoming. You'll receive fast, efficient service from a team who will happily go out of their way to assist you. If you need directions to sites or restaurant recommendations, don't hesitate to ask.

There's plenty to do within walking distance. Guests love the close proximity to nearby waterfalls, as well as the museum and other sites of interest. The concierge is very knowledgeable about the area, so be sure to ask for restaurant recommendations, too. With so much to see, there's something to suit just about anyone.

Clean, nicely decorated rooms Housekeeping does an excellent job of keeping rooms tidy and fresh. You can relax and breathe easy no matter what room you stay in, because the hotel pays attention to cleanliness everywhere you look. With Art Deco flair and rich décor throughout the property, this hotel has a chic feel to it.

This hotel serves its purpose by providing clean, efficient accommodations with a few added perks. However, if you're a luxury traveler seeking spa treatments and swimming pools, this hotel isn't for you. It's simple, chic and efficient, but not a luxury resort.

Guests who have stayed here noted that some of the furniture needs replacement. While the overall design is tasteful, guests noted scratched work desks and worn furniture in some of the rooms.

Rooms come equipped with thermostats, but even still, guests had issues with rooms running too cold or too warm. If you need assistance with the thermostat or want to report an issue, simply alert the staff and they should be happy to accommodate you.