Hotel The Gallery (San Juan, Puerto Rico)

The hotel is located centrally in Old San Juan. Within 5-minutes walk you can reach 5-Mercado Agricola Natural, San Juan Cathedral, Convento de Los Dominicos and Pablo Casals Museum. There is also a tram tram close by which circles around the old town.

The hotel is uniquely beautiful and the interior including the gardens and rooftop terrace are filled with an eclectic arrange of artworks, paintings and sculptures. Staff and management are also hospitable and create a socially friendly and interactive environment.

The rooms are clean and well presented, and offer comfortable beds, beautiful furnishings and decorations.

Despite the mostly favourable reviews regarding the hotel's decor, a high number of guests were not as enchanted, describing the hotel as run-down and in a state of disrepair. Some guests found that the fixtures in their bathroom were broken or rusted and that bathrooms have often been dirty and sometimes smelling of mold or urine.

The hotel offers different categories of rooms. The most inexpensive rooms are windowless and some guests were disappointed by their lack of view as well as the small size of these rooms. Some guests were also disappointed by the lack of amenities such as tea and coffee making facilities when many expect in a 4-star rated hotel.

Some guests commented that the breakfast offering was poor with very limited choices provided. Some guests also advised that it's best to explore what the city has to offer in the way of dining experiences, as the on site restaurant is expensive and offers mediocre dishes which are not always freshly prepared.