Positive Reviews
positive:
The Location is Excellent
The hotel is in a nice, quiet location, but it is also a very short distance from many different shopping opportunities, restaurants, and attractions. Several guests said that they love the hotel's proximity to Wilslow and Alderley Edge, as well as Macclesfield Centre.
positive:
Extremely Friendly and Helpful Staff
Guests were very happy about the fact that
the staff is always available when needed. Someone is always at the front desk.
Not only that, but guests commented that the staff is always friendly and
polite, helping with even the smallest requests or problems. Even the
housekeeping staff are very attentive to details and keep the rooms spotlessly
clean.
positive:
The Rooms Are Stylish and Comfortable
Guests who stayed at the hotel said that
the rooms are all decorated in modern, stylish ways. They are also spacious and
comfortable. So, you can relax in style when you stay there.
Negative Reviews
negative:
Poor Wi-Fi and Cellular Services
Several guests were very disappointed about the fact that both cellular phone service and Wi-Fi Internet service don't work well at the hotel. That may be problematic if you plan to travel for business purposes, since you may not be able to connect to the Internet or take cellular calls.
negative:
The Hotel Has a Lot of Stairs
There are a lot of stairs at this hotel and no lift service. You shouldn't stay there if you have a problem with going up and down stairs. If you do stay, expect a little trouble getting your luggage to and from your room.
negative:
The Cheap Ceiling Tiles Are Annoying
Many guests said that they wished the hotel would replace its cheap ceiling tiles. They don't match the decor at all, and guests said that they really take away from an ambiance that would otherwise be excellent.