Hotel The Bell Inn (Ilminster, United Kingdom)

The rooms at The Bell Inn are spotlessly clean with lots of amenities and appliances to make a stay comfortable and enjoyable. Guests reported that the beds are comfortable, there is lots of extra storage space, the views from the windows are lovely and t

Upon arrival, guests receive a warm welcome from staff who go above and beyond to accommodate and ensure comfort and enjoyment. Guests reported that staff go out of their way to make dinner reservations for them and provide information about the area.

The food served at the hotel restaurant is outstanding with plenty of delicious, homemade, healthy items to choose from. Guests reported that the servings are very generous, fresh and expertly-prepared.

Guests reported that the staff are unfriendly and seem bothered when asked for assistance and this could be due to a lack of staff and current staff who are overworked and unhappy with their positions.

Guests reported that the guest rooms are cold and damp with uncomfortable beds. Also reported was mould in the bathrooms, poor Wi-Fi signal, a smell of stale cigarette smoke and a lack of soundproofing.

Some guests reported that the food served at The Bell Inn is just typical pub-type food. Meals are bland, portions are tiny, meat is overcooked and the service is slow and unaccommodating.