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    Hotel The Aqua (Isle of Portland, United Kingdom)

    Hotel The Aqua (Isle of Portland, United Kingdom)

    About The Aqua

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Restaurant
    • Hotel bar

    Rating overview

    7.8
    trivago Rating Index® based on 1064  reviews from:
    • Hotels.com(7.8/10)
    • LocationGood  7.8 / 10
    • RoomsGood  7.6 / 10
    • ServiceVery good  8.2 / 10

    Positive Reviews

    positive:

    Friendly service throughout your stay.

    Expect a friendly welcome at The Aqua. Staff are reported to be highly willing to help out with any requests, and many guests have mentioned that service always comes with a genuine smile. Some repeat customers have even been remembered by the staff on their additional visits. The receptionist is reported to be helpful with good local knowledge.

    positive:

    A great base for exploring the area.

    The location of The Aqua is another positive. Close to the marina, the hotel is a handy base for visiting Chesil Beach or for access to the marina. Many guests appreciate the hotel’s location in regards to exploring Portland and Weymouth, yet have found the area itself to be very peaceful.

    positive:

    Hearty meals with a varied menu.

    Many guests have complimented the food served in the restaurant. Both vegans and vegetarians have been catered for in the past, and many guests have remarked that the food served is tasty and of good quality. Breakfast in the café is often described as “hearty”, and budget conscious travellers can commented that it represents good value for money.


    Negative Reviews

    negative:

    Hostel-style, basic furnishings.

    Do not expect luxurious rooms during your stay, according to reviews. Although many guests have commented on the cleanliness of the hotel, it has been noted that room furnishings are fairly basic. Several guests have commented that The Aqua has more of a hostel feel to it, although several have pointed out that the location and value for money more than compensate.

    negative:

    Thin walls allow some sound through.

    One issue that has been flagged occasionally is the thin walls. Some sounds from neighbouring rooms and the hallway are reported to travel into the bedrooms, although for the majority of guests this hasn’t been an issue.

    negative:

    Prepare for a staircase to your room.

    Prepare for some stairs during your stay. There is no lift at the hotel, which unfortunately means carrying your luggage up a couple of flights of stairs if you’re staying in a higher room. In many cases, staff are more than willing to assist with your luggage.


    All amenities

    Property amenities
    1. Café
    2. Express check-in
    3. Parking
    4. Hotel bar
    5. Conference rooms
    6. Non-smoking rooms
    7. Restaurant
    8. Snack bar
    9. Beach
    10. Laundry service
    11. WiFi in public areas
    12. Room service
    13. Fax/Modem access
    14. Free WiFi (public areas)
    15. Daily housekeeping
    16. Housekeeping
    17. Free WiFi
    18. Breakfast
    19. Hand sanitizer provided
    20. Temperature screening
    21. Masks provided
    22. Safe distance
    23. Response protocol
    24. Online check-in/check-out
    25. New safety protocols
    26. Cashless payment
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Electric kettle
    8. Safe
    9. Cable TV
    10. WiFi
    11. Free WiFi (rooms)
    12. Coffee machine
    13. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Golf course
    3. Horse riding
    4. Surfing
    5. Hiking trail
    6. Diving
    Hotel characteristics
    1. LGBTQ+ friendly
    Accessibility
    1. Accessible parking
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 10:00

    Contact

    Castletown,  DT5 1BD,  Isle of Portland,  United Kingdom
    Telephone: +44(1305)860269 | Fax: +44(1305)826059 | 

    Frequently Asked Questions about The Aqua

    • Is there a pool area at The Aqua?

      No, The Aqua doesn’t offer pool areas.

    • Are pets allowed at The Aqua?

      No, The Aqua doesn’t allow pets.

    • Is parking available at The Aqua?

      Yes, The Aqua provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Aqua?

      Check-in at The Aqua is available from: . Check-out time is by .

    • Where is The Aqua located?

      The Aqua is located in Castletown, DT5 1BD, Isle of Portland, United Kingdom.

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