Positive Reviews
positive:
Friendly service throughout your stay.
Expect a friendly welcome at The Aqua. Staff are reported to be highly willing to help out with any requests, and many guests have mentioned that service always comes with a genuine smile. Some repeat customers have even been remembered by the staff on their additional visits. The receptionist is reported to be helpful with good local knowledge.
positive:
A great base for exploring the area.
The location of The Aqua is another positive. Close to the marina, the hotel is a handy base for visiting Chesil Beach or for access to the marina. Many guests appreciate the hotel’s location in regards to exploring Portland and Weymouth, yet have found the area itself to be very peaceful.
positive:
Hearty meals with a varied menu.
Many guests have complimented the food served in the restaurant. Both vegans and vegetarians have been catered for in the past, and many guests have remarked that the food served is tasty and of good quality. Breakfast in the café is often described as “hearty”, and budget conscious travellers can commented that it represents good value for money.
Negative Reviews
negative:
Hostel-style, basic furnishings.
Do not expect luxurious rooms during your stay, according to reviews. Although many guests have commented on the cleanliness of the hotel, it has been noted that room furnishings are fairly basic. Several guests have commented that The Aqua has more of a hostel feel to it, although several have pointed out that the location and value for money more than compensate.
negative:
Thin walls allow some sound through.
One issue that has been flagged occasionally is the thin walls. Some sounds from neighbouring rooms and the hallway are reported to travel into the bedrooms, although for the majority of guests this hasn’t been an issue.
negative:
Prepare for a staircase to your room.
Prepare for some stairs during your stay. There is no lift at the hotel, which unfortunately means carrying your luggage up a couple of flights of stairs if you’re staying in a higher room. In many cases, staff are more than willing to assist with your luggage.