Positive Reviews
positive:
Incredible Views from Spacious Room.
The rooms at the hotel offer guests spacious areas to comfortably walk in and organize luggage. The beds are also of great size either king or queen. The minibar is well-stocked with good working showers and modern furnishings. The views from the room’s p
positive:
Delicious Food for Memorable Dining.
The hotel’s dining options for breakfast, restaurant, and bar offered delicious meal options for guests who were left satisfied. The breakfast is varied and plentiful with meats, pastries and cheeses. The bar offered refreshing mojitos and other cocktails
positive:
Warm Welcome from Staff.
Staff members are said to be polite and willing to advice guests on how to make their stay in Havana memorable. Most of the staff speak English and were professional and polite. Problems were usually resolved quickly or were reasonably settled.
Negative Reviews
negative:
Hotel Needs Maintenance.
Some guests had a difficult time ignoring some issues within the room that needed attending to. The balcony would not open because it was locked, door handles and light switches were not working, and toilets lacked a seat cover. The wear and tear for a re
negative:
Overpriced Hotel for Extras.
Some guests found the extra charges made to them was a bit too much and added to an expensive stay. To make calls, taxi services, drinks, and extra charges from staff. The service from restaurant seemed to charge extra to certain guests and front desk wou
negative:
Noisy Rooms Next to Busy Street.
The hotel is right on the Malecon and though some guests expected for there to be noise outside, some guests were left wondering why they chose to stay here. The noise coming from the outside traffic and people would continue until the early morning hours