Positive Reviews
positive:
Basic, clean Zürich apartments at a good price.
Those who opted to stay at Swiss Star Zürich-Aussersihl said they found clean, basic apartment accommodation, with good Wi-Fi to boot. Many of those who stayed said this offered a simple, but affordable option for Zürich in comparison to pricey alternatives.
positive:
Great tram connections, supermarket outside.
The aparthotel is said to be well placed for the tram, with the direct city connections just outside quickly taking guests to the main Zürich station, the city centre and Lake Zurich. Furthermore, guests said they had a chemist, supermarket, cafes and shops just outside.
positive:
Parking, laundry and easy key code entry.
Some guests found the option of car parking useful, in addition to complimentary laundry facilities in the basement. Furthermore, reviews show there is easy pin code check-in available, as long as you keep in mind that the key box is located at the rear of the building.
Negative Reviews
negative:
Beds not comfortable, TVs not working.
Guests sometimes found the beds uncomfortable, with a few mentioning that theirs had broken slats. Furthermore, televisions were on occasion reported as needing maintenance.
negative:
No cleaning service or reception.
Swiss Star Zürich-Aussersihl guests were not always happy at the lack of reception on site and some of those who stayed reported difficulties in getting responses if they had an issue.On top of this, the fact that there was no cleaning or towel change service during their stay was a disappointment for others.
negative:
Not all apartments have kitchens.
According to reviews, not all apartments have kitchen facilities and a few guests felt let down by the lack of simple things like a kettle to make a cup of tea.