Hotel Swiss-Belsuites Pounamu Queenstown (Queenstown, New Zealand)

Many guests love that the property offers golf storage lockers, convenient rental of skiing attire and a professional booking service to the nearby slopes, and mention that the nearby peaks are popular with professional mountain climbers. Others add that there is ample space for bike storage, and say that the nearby countryside offers secure and clearly marked hiking routes with breathtaking views.

Several guests note that the bedrooms have USB ports in convenient locations, and note that the beds are comfortable, the bathrooms are spacious, and the appliances are modern. Others add that the en-suite climate control has many modern features, and love that the apartment lighting has adjustable brightness settings, the windows let plenty of natural light in, and the kitchen counters are wide.

Many guests appreciate that the front desk staff is efficient and provides reliable and accurate information about local weather conditions, and note that cleaning and childcare services are professional. Others add that the manager is attentive and greets guests at every occasion, and love the pet-friendly attitude of the entire staff.

Some guests say that the floor near the front entrance is often wet and muddy, and say that there are piles of ski equipment and luggage near the lobby. Others add that the sofas near the lobby feel damp, and note that the front entrance door does not shut properly.

A handful of guests mention that mobile phone service is often down, and note that the voice quality is poor. Others add that reception is generally patchy throughout the area.

Some guests say that the property only offers a light breakfast, and dislike that lunch and dinner are not served on-site.