Hotel Surfside Lodge Oceanfront (Carolina Beach, USA)

Surfside Lodge Oceanfront is located in an ideal spot that is close to everything guests need to make the most of their visit. A beautiful beach, a scenic boardwalk, restaurants, shops and attractions are just some of the things within walking distance. .

The guest rooms at this hotel are cleaned frequently and to a high standard. Guests also reported that there is plenty of hot water, the beds are very comfortable and the kitchens and bathrooms are spacious and well-stocked with everything needed. .

The swimming pool area is very well-maintained while the pools are big, clean, warm and never crowded. .

Guests reported that the atmosphere around Surfside Lodge Oceanfront is stuffy and plain. The views are poor, the outside of the hotel looks nothing like the pictures online and is in need of some major refurbishment and there is hardly any decor or ambiance unless you count the noise coming from loud guests milling about.

Staff members at this hotel don't seem particularly interested in the well-being of their guests. There have been reports of issues going unresolved for a long period of time or not being resolved at all, front desk staff who don't return calls when they are supposed to, rooms not ready at check-in time and housekeeping staff neglecting to replenish amenities in the rooms. .

Guests reported that although the hotel advertises that they have internet service, this service rarely works anywhere in the hotel and when it does, it's very slow. .