Positive Reviews
positive:
Near attractions
Despite problems with this hotel, guests do at least agree that it is convenient for local attractions. There are shops, restaurants, and amusement parks within walking distance of the property. Plus, many other attractions are within a short drive of the hotel.
positive:
Staff are friendly
Guests tend to comment that the staff at the Super 8 Lancaster are friendly. Although, given the issues at this hotel, it sometimes seems like they are fighting a losing battle, they do appear to do their best to help guests.
positive:
No further positive comments
So far, no further positive opinion has been expressed by guests about this hotel.
Negative Reviews
negative:
Poor quality rooms
Where to start? Negative comments about the rooms at this hotel come in thick and fast. Reported problems include filthy bathrooms and carpets, stained beds and linens, old scratchy towels, and alarmingly, nails sticking upwards from the floor. Also, rooms stink of smoke.
negative:
Disappointing breakfast
Breakfast at this hotel sounds like a very disappointing affair. Not only is there a very limited choice of items available, it is served in a tiny corner that is barely big enough to seat ten people at a time.
negative:
Poor value for money
Because of the problems at this hotel, many guests feel that they have not enjoyed value for money while staying here. This is rather unusual for a Super 8 hotel as they are usually described as cheap at least. That's not the case here!