Hotel Super 8 by Wyndham Richmond Airport VA (Richmond, USA)

Guests were pleased by the low prices they paid when staying here. Many reviews indicated that the hotel offered the cheapest rates available in the area, which was good news for guests who were trying to keep their accommodation costs down.

Guests agreed that the staff really try hard to make guests feel welcomed and appreciated while staying here. They said the staff members cheerfully handled issues and requests and made it clear they understand what it means to offer good guest service.

Guests felt this was a suitable option for when they had early morning flights and wanted a place to stay beforehand. They appreciated the proximity to the terminals and the fact that the convenience of the locatiion didn't cost them a lot before their air travels.

Guests detected a variety of strong smells in the hallways. The odours were identified as smoke and mould most frequently. Guests mentioned that the strange smells made them have poor impressions, especially because they usually noticed them while walking to their rooms.

Guests complained that the rooms are very rundown and said they are not very clean. Many guests found live and dead bugs in their accommodations. Together, these factors made guests reluctant to stay here in the future.

Guests noted that there were cigarette burns on the bed coverings, and said the problem was present even in rooms that were designated as non-smoking. This flaw was especially displeasing to guests who did not smoke.